Billing & receipts
Where to find Cobber subscription and SMS invoices, and how receipts are emailed.
Quick answers
3 questions · click to openWhere do I download a Cobber receipt?
Open Billing from the account menu (top-right avatar), click an invoice, then Download PDF receipt.
Who receives Cobber receipt emails?
Only the billing emails configured for your organisation. There is no fallback to other admin addresses.
What invoices show under Billing?
Paid Cobber subscription charges. SMS usage appears on the same receipt when it was charged together with your subscription on one Ezidebit payment.
Your organisation’s paid Cobber invoices appear under Billing in the account menu (top-right avatar).
What you’ll see
- Paid Cobber subscription charges (and SMS usage on the same receipt when bundled with subscription)
- Invoice number, amount, and payment date
- A PDF receipt for each payment — itemised when subscription and SMS were on one payment
Receipt emails
When a payment settles, Cobber emails a receipt to the billing emails configured for your organisation (comma-separated). There is no fallback to other admin addresses — if no billing emails are set, no receipt is sent and Cobber staff are alerted.
Ask Cobber support if billing emails need updating.